Buchen →
Phone
Email

GSTC Certification

Portrait Milano, Portrait Firenze, and Hotel Lungarno have obtained GSTC (Global Sustainable Tourism Council) Certification by Dream&Charme, the leading Italian Certification Body in the hospitality sector, accredited by Accredia.

This milestone affirms our hotels’ daily commitment to a form of hospitality that creates lasting value for local communities, people, and the environment. But this isn’t just a label: GSTC Certification is based on rigorous standards that demand measurable results, responsible governance, and a long-term vision, a leading international authority on sustainability in the travel and tourism industry.

What GSTC Certification Really Means

The GSTC sets the global standards for sustainable tourism. These benchmarks are used worldwide by governments, certification bodies, travel businesses, and conscientious travelers alike.

  • Sustainable Management
    We follow an integrated management system that emphasizes legality, transparency, employee engagement, training, safety, and continuous improvement. Every member of our team plays an active role, supported by initiatives such as the in-house DCA ESG sustainability course led by Dr. Giorgio Caire di Lauzet.
  • Economic and Social Benefits for Local Communities
    We prioritize local hiring, partner with sustainable regional suppliers, and support social inclusion and development projects. We provide equal opportunities, fair working conditions, and ongoing training—all while honoring local culture and maintaining balance with the needs of our host communities.
  • Preservation and Celebration of Cultural Heritage
    At our hotels, culture is not an accessory—it’s central to our identity. We support local initiatives, incorporate authentic regional elements into our spaces, respect intellectual property rights, and ensure that historical, artistic, and spiritual expressions of the region remain accessible to all.
  • Environmental Stewardship
    We minimize our environmental impact through eco-conscious procurement, energy and water use monitoring, waste management, renewable energy adoption, and biodiversity conservation. Our attention extends to the smallest details: rainwater recovery, elimination of single-use plastics, and encouraging guests to take part in reducing their environmental footprint during their stay.

A Shared, Concrete, Everyday Commitment
Sustainability is embedded in the way we welcome guests. This certification reflects a collective journey—driven by our teams, our partners, our communities, and every guest who chooses us. It’s an invitation to keep moving forward and to improve, day by day.

The Six Main Elements of Our Sustainability Commitment

Inspired by the values of the Ferragamo family, our sustainability strategy is guided by six core elements that inform everything we do:

  • Family values
  • People and inclusion
  • Community and territory
  • Guest engagement
  • Responsible sourcing
  • Future generations

With GSTC Certification, we aim to help reshape the hospitality industry for the better. Not as a final goal, but as the starting point of a deeper, more transparent, and more collective commitment.