Our services

Complete comfort means a completely personal service. Our Guest Assistant Team is here to satisfy your wishes, ensuring that every last detail is ready when you arrive in your suite.

What would you like in your minibar? For the bedroom, linen or cotton sheets? What kind of pillows? What are your favourite flowers? How about a bedtime infusion with honey for truly sweet dreams? In the morning, would you prefer breakfast in your room or on our spectacular terrace?

Technologically speaking, we offer the ultimate in versatility, starting with the mini iPad programmed with the best itineraries and ideas for discovering Rome plus a hotline to us for anything you need throughout your stay. Back in your room, our exclusive system “The Sanctuary” will recharge your iPhone, iPad, iPod, smartphone and video camera batteries.  
Wi-Fi is available free of charge throughout Portrait Roma.
Tivoli Radio Sound System with Bluetooth system for listening to your music with outstanding sound quality.


  • Green programme
  • Lifestyle Assistance 24 hours a day
  • Room service
  • Laundry service
  • Safe
  • Individual air conditioning
  • Free Wi-Fi
  • Complimentary Portrait Roma city bike
  • Selection of DVDs
  • LCD satellite TV with Sky channels
  • Radio Tivoli Bluetooth system
  • DVD player
  • Laptop on request
  • Your choice of complimentary daily newspaper in digital or printed format (we have digital versions of The New York Times, USA Today, The Wall Street Journal and The Times)
  • Tuscan Soul bath accessories by Salvatore Ferragamo
  • Hairdryer and straighteners
  • Complimentary play set of children’s amenities
  • Complimentary amenities for newborn babies
  • Complimentary amenities for pets
  • Garage and limousine service
  • Complimentary iPad by your Lifestyle Team
  • En-suite training facilities

At your service

  • Guest Assistant Team: personalised assistance for everything concerned with your room and your stay in the hotel.
  • Lifestyle Team: personalised assistance to make the most of your stay in Rome, with tailored itineraries guided by archaeologists and art historians to explore the capital’s most secret corners (see Unique Experiences menu)
  • Personal Shopper, with a Shopping Card and Shopping Privileges at Ferragamo stores and the best boutiques
  • En suite (charges apply):
  • Personal Pilates Trainer
  • Personal Fitness Trainer
  • Beauty treatments
  • Babysitter
  • Massage in your room
  • Hairdresser in your room


Personalising your stay
Please let us know how you would like to tailor your stay, with:

  • your choice of pillows and bedsheets from our menu
  • personalised minibar
  • your favourite fruit and flowers
  • your personal breakfast preference, avoiding any allergies or intolerances
  • personalised evening room-cleaning service with your ideal temperature settings, goodnight drinks and favourite music.

Simply fill in the form when you confirm your booking to tell us your preferences.

Breakfast (complimentary)
Breakfast is served in your Studio/Suite or on the top-floor panoramic terrace.

Fully equipped kitchen
Studios and Suites have a corner bar (kitchenette) with fridge, microwave oven, espresso and cappuccino machine (complimentary), dishwasher, minibar, kettle and a free selection of infusions (complimentary).

Technology features
Your room comes with “The Sanctuary”, our exclusive and innovative designer system for charging your iPhone, iPad, iPod, smartphone, and digital video camera batteries. It works with over 3700 devices at both 220V and 110V. In addition, our Lifestyle Team will be delighted to offer you a mini iPad personalised with the best routes for discovering Rome and its finest restaurants and shops throughout your stay.

Our services

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